Have a question about a hosting plan, need a custom quote, or already a customer with a technical issue? Our sales and support teams are ready to help — send your requirements below and we'll follow up with the right solution.
Questions about pricing, plan selection or a custom quote go to our sales team, best reached through the form below or by email at [email protected] — expect a response within one business day. Existing customers with a technical issue on an active hosting plan get the fastest response through our 24/7 support portal, where tickets go directly to the technicians managing our infrastructure.
Whichever channel you use, your message reaches a real person on our team — not a queue read by a script. If you're not sure which team you need, just describe what's going on in the form and we'll route it to the right place.
For sales and general questions, email [email protected] or use the quote form on this page. Existing customers with technical issues can also use our support portal for the fastest response.
Our team typically responds to email and form inquiries within one business day; technical support requests through the portal are handled by our 24/7 support team.
Our Head Office (Santa Ana, Illinois) handles primary business operations, while our Branch Office (Inglewood, Maine) supports additional regional operations — both can be reached through the same email and support channels.
Yes, use the Request A Quote form on this page with your requirements, and our sales team will follow up with recommended plans and pricing.
Existing customers should use the support portal for the fastest technical response, available 24/7.
Our offices are open Monday to Friday, 9:00 AM to 5:00 PM, and Saturday 10:00 AM to 6:00 PM (closed Sundays); technical support is available 24/7 regardless of office hours.
Our primary support channels are email ([email protected]) and our online support portal; for account-specific arrangements, reach out by email and our team can advise on the best channel for your situation.
Yes, our sales team can help you choose between shared hosting, VPS, dedicated servers or cloud infrastructure — just describe your project in the quote form or by email.
